7 Ways Automation Makes Staff Happier (And Saves Money)

workflow automation makes staff happier

Cutting unnecessary or duplicate expenses is generally good for any organization. It means more funds are freed to go where they can be more effective. But did you know that streamlining your organization can also make staff happier?

With workflow automation, for example, your organization can use software to route manual tasks. This inevitably lightens the daily workload for staff and helps them finish projects with care and less stress.

More and more organizations are automating repetitive tasks to make their workflows more efficient—and they’re noticing significant improvements in morale, productivity, and innovation throughout their workforces. Workflow automation gives employees more control of their time, which has an even more dramatic, positive impact that you might have thought.

Here are 7 ways that improved processes can make your staff happier:

1. Reduce the chance of human error to relieve pressure.

When processes are no longer carried out manually, it not only means that employees are freed up to perform other more valuable tasks, but that there are fewer slip-ups too.

Achieving fewer administrative errors is good across the board, and a lower risk of inputting errors takes unnecessary pressure away from employees.

What will these employees be doing once they are free from repetitive tasks? They will have the opportunity to focus on marketing, networking, attracting more ideal prospects, and nurturing leads as opposed to plucking through the minutiae of internal processes.

2. Reduce the need for supervision and micromanagement.

A top complaint of employees is a lack of trust. They exist in relationships where there is little scope for creativity or independence, and they are under constant supervision.

A rebuke for an error can erode staff confidence. Even the prospect of a rebuke can affect someone’s ability to work.

Modern workflow software and integrations, however, ensures that each employee is well aware of his or her responsibilities. Supervisors can perform new functions. Managers can get back to looking at the big picture. Employees can enjoy more autonomy.

3. Empower employees.

Automating repetitive tasks allows staff to focus on their core roles and their associated skills. This makes people feel more fulfilled.

In addition, employees will feel more confident when the speed and quality of their work represents their speed and ability, unaffected by process inefficiencies or hardware and software issues.

4. Enjoy better workplace organization.

Ever wasted a lot of time searching for a document? An efficient system will facilitate better organization of files, which will make everyone’s life easier. By not spending an afternoon searching for important documents, they are more productive and more satisfied in their role within the organization.

5. Improve internal communication.

Many employees who leave an organization admit that the cause was stress from workplace relationships. Largely, these relationships can be strengthened with better communication.

A modern, efficient system can gives employees better access to resources and each other, reducing disruption and conflict. When the system itself is monitoring workflows, staff are always informed and can minimize disagreements and challenging interactions.

6. Planned down time to reduce stress and improve health.

While businesses are increasingly dynamic, employees can suffer from the need to constantly be on the cutting edge. For many, being overworked is normal. Running on coffee and adrenaline, however, is not healthy.

Automating processes can take care of many routine processes such as emailing clients and updating databases. With this free time, employees don’t necessarily need to get busy elsewhere.

It’s feasible that workers could spend some of this time as free time. Regular screen breaks, for example, can reduce eye strain and associated health problems, such as headaches and dizziness.

Rather than emphasizing the need for staff to work more quickly, managers could ask their workforce to work more carefully. Reducing errors is good for any organization and it will give workers a good reason to take pride in their work.

7. More fun leads to more productivity.

Workers who have more time to play—extended breaks, office parties, post-work social gatherings—tend to be happier, more engaged, and more creative. Giving your employees time and space for fun activities is far from a waste of resources. It helps ensure that an organization is thriving, not just surviving and checking items off of a never-ending to-do list.

Workers with free time can still outperform workers who continue to rely on systems that have not yet been automated.

If they are happier, they are likely to need fewer sick days too.

Automating tasks is a great stress reliever. If you can remove stress, you will be helping your staff feel confident, relaxed, and more creative, which leads to better results for the organization.

If you want your organization to be more productive, you could do worse than to make your team happier, and healthier at the same time as cutting costs by streamlining and automating your processes.

Author: Kelly Campbell
Kelly Campbell is an Agency Leader Transformation Coach based in New York. The former owner of a cause marketing agency for 14 years, she helps creative leaders transform their businesses and their lives—focusing on the 5 P's: purpose, people, positioning, pipeline and profitability. She speaks at agency growth conferences across the country, has been featured in The New York Times, Woman Entrepreneur and Forbes, gets vulnerable on Medium, and is currently authoring her first book on reframing leadership. She is the host of THRIVE: Your Agency Resource, a bi-weekly video podcast sponsored by Workamajig that helps agency owners navigate personal and professional growth.

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